Job Number #6771

Bilingual Collections Specialist


POSITION: Bilingual Collections Specialist

CITY: Vaughan, ON

LENGTH OF ASSIGNMENT: Permanent, full-time

SALARY: $50,000-$52,000 +benefits

Job Description:
  • Comfortable making collection calls/emails. Must be very professional and polite
  • Ensure the timely collection of receivables
  • Communicate with customers in both English and French
  • Ensuring professional relationships are established and maintained with customers
  • Working closely with other A/R team members and managers to respond to credit and collection concerns with existing and potential clients
  • Analyze delinquent accounts and prepare monthly reports on highest risk accounts including recommendations for resolutions
  • Notify debtors of overdue payments and accounts by telephone, mail, and registered mail, and continue the notification process if reply is not received
  • Resolve collection issues by making payment arrangements by telephone or e-mail to debtor
  • Recommend legal action or discontinuation of service in cases where payment is not forthcoming
  • Answer correspondence, prepare reports, and maintain records and files related to collection work
  • Daily posting deposits, EFT, and POS Slips
  • Calculate, prepare, and issue documents related to accounts such as bills, invoices, inventory reports, account statements, and other financial statements using computerized and manual system customers
Job Requirements:
  • Good excel skills
  • Fluently bilingual French/English
  • Must be able to handle stress
  • Must be able to multi task
  • Have the ability to deal calmly with upset/aggressive internal and external customers
  • Able to reconcile discrepancies between customer and our balances
  • Basic knowledge of accounting
  • Experience working on ERP systems an asset

We appreciate your interest however only those being considered for an interview will be contacted.


If you meet the above qualifications please send your resume and cover letter to careers@accountivity.ca.




Please reference Bilingual Collections Specialist in the subject line

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  • It was a real pleasure working for Accountivity. They were so helpful and very attentive to my concerns. They work quickly and effectively. Thank you for all your support.

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Specializing in:

  • AP & AR Specialists
  • Accounting Clerk
  • Payroll Specialist
  • Cost Accountant
  • Controller
  • Bookkeeper
  • Credit & Collections
  • Senior Accountant
  • Accounting Manager
  • Tax Accountant
  • Financial Analyst
  • Inventory Accountant
  • Property Accountant
  • Treasury Accountant
  • Project Accountant

Mailing Address

  • 3700 Steeles Avenue West
    Suite 103
    Vaughan, Ontario
    Canada L4L 8K8

    At the north west corner of Old Weston Road and Steeles Avenue West. BMO Building,First floor.


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